Hi, I am Jean and I am a UX/UI designer in Chicago. I like to approach design with users as the most important factor. Gathering information is how I like to start the design process, whether that’s interviews, research, user journey mapping or doing some low fidelity user tests on paper. The process might look different from project to project. But what is consistent is maintaining an open line of communication with your team, stakeholders, developers and knowledge matter experts. Keeping track of how your product is performing once it’s been implemented and knowing what’s working and not working is what makes me an effective designer who is constantly learning and iterating.